Terms & Conditions
Terms & Conditions
All returned products will be thoroughly inspected and a determination will be made if eligibility and conforming requirements are met. Please verify the product you are returning meets the below guidelines and qualifies for return to avoid any delay in, or denial of, processing your return. If a non-conforming product is accepted for return CD Koncept Apparel reserves the right to charge a restocking fee up to 25% at CD Koncept Apparel sole discretion. Return processing may take up to 5 business days from the time your product is received.
Clothing, and accessories: Merchandise must be returned unworn in original package on open, with tickets attached and accompanied by the email receipt.
For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. CD Koncept Apparel shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our warehouse will be paid by the customer, and are non-refundable. At our discretion, CD Koncept Apparel may reimburse shipping charges related to the return or exchange of defective products inside the U.S. only.
Refunds will be issued in the same form as payment originally used for purchase except as specified below:
Credit Card Purchases: refund will be issued back to credit card.
PayPal Purchases: refund will be issued back to holders' PayPal account.
Check Purchases: refund will be issued in the form of check.
Discounts and Promotions: refunded value for each item returned will be reduced to reflect the value of any free gift or discount.
Tax: the appropriate tax amount by item will be included with your refund.
In most instances, www.cytshirts.com can verify purchases made on our website within the last 60 days on a credit or debit card, check or GiftCard.
NOTE: In the event that the product you are returning does NOT meet the requirements described in this document, we will photograph the merchandise and packaging, and prepare a detailed summary of our determination as to why the return was denied, the product(s) will be deemed not eligible for return and will be returned to you. If CD Koncept Apparel, at our sole discretion, decides to accept a non-qualified item for return, a restocking fee of up to 25% will be assessed.